What is the cancellation and refund policy for open training courses?

Should you need to cancel your registration, please notify us by registered mail.

Period of withdrawal

Upon receipt of the signed quote with the mentioned date of signature, you have 10 days to cancel your participation. You have to inform Institut Bioforce by registered mail.

After this withdrawal period, the following charges will be payable depending on when you will inform us:

• 10% of the course fees if you inform us at least 60 working days prior to the training start

• 50% of the course fees if you inform us between 59 working days to 22 working days prior to the training start

• 100% of the course fees if you inform us 21 working days or less prior to the training start

Cancellation and refund policy will not apply in case of “force majeure” (death of a close relative, participant hospitalization, hurricane, and earthquake). Please note that if you have to cancel for failed visa request, our normal cancellation and refund policy will apply.